Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Personal Information: name, email address, phone number, company name, and other information you provide when you contact us or sign up for services.
• Usage & Technical Data: IP address, browser type, operating system, pages visited, referring URLs, and other analytics collected automatically.
• Cookies & Tracking: cookies, local storage, and similar technologies to enhance the user experience and analyze site traffic.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Responding to your inquiries and providing the services you request.
• Delivering newsletters, marketing communications, and promotional materials if you opt in.
• Improving and personalizing our website, products, and services.
• Monitoring and analyzing usage and trends to improve our site and offerings.

3. Sharing & Disclosure

We will not sell or rent your personal information. We may share data when:

• Required by law, court order, or government request.
• With trusted third-party service providers who process data on our behalf (e.g., hosting, analytics, email platforms). These providers are contractually bound to protect your data.
• To protect the rights, property, or safety of prismtechlab, our users, or others.

4. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against accidental loss, unauthorized access, disclosure, or alteration. However, no internet transmission is completely secure—if you suspect any suspicious activity, please contact us immediately.

5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on where you live, you may have rights regarding your personal data, including the right to access, rectify, delete, or restrict processing. You can also opt out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.

7. Third-Party Links & Services

Our website may include links to third-party sites and services. We are not responsible for the privacy practices of those websites. Please review their privacy notices before providing personal information.

8. Children

Our website and services are not directed to children under 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the Effective Date above and post the revised policy on this page. Continued use of our site after changes indicates your acceptance of the updated policy.

10 Refund Policy

At prismtechlab, we strive to deliver high-quality web development, digital marketing, SEO, UI/UX design, and related services to our clients. Due to the nature of our work—which involves significant upfront planning, resource allocation, customized strategies, and immediate commencement of projects—we operate under a strict no-refund policy.

General No-Refund Policy

All services, fees, and payments made to prismtechlab are strictly non-refundable. This includes, but is not limited to:

• Service Fees: Payments for web development, SEO, digital marketing campaigns (e.g., SEM, social media marketing, content marketing), graphic design, consulting, and any other agreed-upon services.
• Setup Fees: Any initial setup or onboarding fees.
• Prepayments: Funds paid in advance for future services or retainers.
• Subscription Fees: For any recurring services, hosting, or software access provided by prismtechlab.

Once a service agreement or project commences, or once a payment is made, no refunds will be issued under any circumstances, including:

• Change of mind.
• Dissatisfaction with results (as outcomes can vary and depend on factors outside our control).
• Early termination of a service agreement by the client.
• Changes in client’s business strategy or financial situation.
• Force majeure events beyond our control.

Commitment and Understanding

By engaging prismtechlab for services and making payments, you acknowledge and agree to this no-refund policy. You understand that fees paid cover our team’s time, expertise, and resources, and are not dependent on the eventual outcome or your decision to discontinue the service.

We strongly encourage clients to review our proposals, service agreements, and terms carefully before making financial commitments. We are happy to answer any questions regarding our services and billing practices prior to engagement.

Policy Modifications

prismtechlab reserves the right to amend or update this Refund Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the revised policy.

11. Contact Us