Terms & Conditions

1. Services

We provide services including, but not limited to: web development, UI/UX design, search engine optimization (SEO), digital marketing, social media management, and email marketing. The specific scope, deliverables, and timeline for each engagement will be set out in a separate proposal, statement of work (SOW), or contract agreed by both parties.

2. Client Responsibilities

• You will provide timely access to materials, information, credentials, feedback, and approvals necessary for project delivery.
• You represent and warrant that any content you provide does not violate third-party rights, is accurate, and is lawful.
• Delays caused by the client (e.g., late feedback or missing materials) may affect timelines and may incur additional fees.

3. Fees, Invoicing & Payment

• A non-refundable deposit is required to commence work unless otherwise agreed in writing.
• Fees and payment milestones are defined in the proposal or contract. Final deliverables may be withheld until full payment is received.
• Late payments may incur interest or suspension of services. You are responsible for any taxes related to the services.

4. Scope Changes & Revisions

The project includes the number of revisions specified in the agreement. Requests that materially change the scope or require additional work will be billed at our standard hourly or project rates and may extend delivery timelines. All scope changes should be documented and approved in writing.

5. Intellectual Property

• Upon receipt of full payment, we assign ownership of final deliverables (website code, design files, copy) to the client, except for:
• • Third-party software, libraries, fonts, plugins, or assets which remain subject to their licensors' terms.
• • Reusable templates, internal tools, or processes developed by us, which remain our exclusive property unless otherwise agreed.
• We may retain a copy of work for our records and portfolio unless a written confidentiality or non-disclosure agreement restricts such use.

6. Confidentiality

Both parties agree to keep confidential any proprietary information exchanged during the engagement. This obligation does not apply to information that is publicly available, independently developed, or rightfully acquired from a third party.

7. Warranties & Disclaimers

We strive to provide high-quality services and will perform in a professional manner. Except as expressly set out in the contract, all services are provided "as is" and we disclaim all other warranties (express or implied). We do not guarantee specific business outcomes, search engine rankings, sales, or revenue.

8. Limitation of Liability

To the maximum extent permitted by law, our liability for any claim arising from or related to these Terms will not exceed the total fees paid by you to us under the applicable agreement in the 12 months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages, including lost profits or data.

9. Third-Party Services

We may recommend or integrate third-party services (hosting, analytics, payment processors, plugins). Use of these services is subject to the third party's terms. We are not responsible for their downtime, data breaches, or changes in terms.

10. Termination

• Either party may terminate the agreement in writing for a material breach that is not cured within a reasonable period after notice.
• On termination, you will pay for all work performed up to the termination date and any non-cancellable commitments made on your behalf.
• We reserve the right to suspend services for non-payment until payment is received.

11. Data Protection

We will process personal data in accordance with applicable privacy laws and our Privacy Policy. You agree to provide any necessary consents and notices for personal data you supply to us. If applicable, data processing addenda or agreements will govern processing operations.

12. Indemnity

You agree to indemnify, defend, and hold harmless prismtechlab and its officers, directors, employees, and agents from any third-party claims, liabilities, damages, and expenses arising from your content, misuse of deliverables, or breach of these Terms.

13. Changes to Terms

We may update these Terms from time to time. Updated Terms will be posted with a revised Effective Date. Continued use of our services after changes indicates acceptance of the updated Terms.

14. Miscellaneous

• If any provision of these Terms is held invalid, the remaining provisions will remain in force.
• These Terms, together with any proposal or contract, constitute the entire agreement between the parties regarding the subject matter.

15. Contact